FAQ
Frequently asked questions about consulting
Individual
Consulting
1What makes good IT consulting?
In professional IT consulting, it should be ensured that the goals and requirements of the customer are implemented precisely. But even beyond that, comprehensive and personal advice is very important when it comes to achieving long-term goals.
2Is the customer also supported after a project?
The relationship with our customers is very important to us, which is why we support our clients not only during the entire project phase, but also far beyond. Experience has shown that it is not enough to implement a project and then become inactive. Modern solutions for digitization and software require constant updates and care. This is another reason why we always offer long-term support for our customers in our projects.
3What needs to be considered with modern software solutions?
Software solutions require regular maintenance and updates. Furthermore, the security aspect also plays a major role, because from the point of view of IT security, software must be protected in the best possible way. With appropriate hardening measures, we harden the hardware and software used to make them ready for digitization and transformation.
4Is regular supervision offered?
In our projects, regular and holistic customer support is always offered. There is a simple reason for this, because a project can only be successful with regular advice and support. Modern software solutions require continuous updates or new modules and extensions that need to be implemented.
Business
Transformation
1What does a business transformation look like in concrete terms?
A business transformation can be very different, depending on the company. In general, it can be said that comprehensive planning is imminent at the beginning of every transformation or digitization. Only after the project has been planned, if possible in all details and details, can it go to implementation.
2Which processes and procedures can be automated?
In companies, numerous processes and procedures can now be automated and thus removed from human intervention. On the one hand, this has the advantage that the workforce of the employees is no longer tied to routine processes. On the other hand, this can save a lot of time, which can be used more sensibly elsewhere. An example of processes to be automated would be employee onboarding, database maintenance, adding new devices to a management console or rolling out software.
3Which steps are important for digitization?
It is important to know that processes and procedures can only be digitized and automated if they function reliably and without problems. As long as this is not the case, the corresponding processes must be optimized until they function smoothly. Only in the next step can you start to introduce automation.
4How long does it take to transform a company?
How long the transformation of a company actually takes depends entirely on the size of the company and the number and complexity of the processes. While small and medium-sized companies with 10 to 100 employees can be digitized much faster, this can often take several years for large corporations. This is not only due to the implementation of processes alone, but also to complicated internal approval procedures.
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